The Intelligent Process Automation market is projected to reach USD 13.75 billion by 2023, with a significant rise (in CAGR) of 12%. These projections clearly show that Artificial Intelligence is the future. By 2019, AI technologies will reach more than 1.8 billion people generating revenues of about USD 539 million.
The new normal: What is Frictionless Direct-to-Customers (D2C)?
The coronavirus pandemic has forced every single one of us to adapt to the new normal. The pandemic changed the way people work, live, and do business. As a result, there is a new normal in how organizations develop products, launch them in the market and sell to customers. This is why we are now hearing new terms such as frictionless D2C (direct-to-customer). Let’s take a look at what exactly D2C means.
How Is Technology Helping the Quick-Service Restaurant Industry Provide Customer Satisfaction?
The COVID-19 pandemic has been a major setback for many, but it’s also created an opportunity in the quick-service restaurant industry. Digital kiosks and super apps have allowed QSRs to provide superior guest experiences.